The call you
missed just
texted itself back.
When you can't pick up, Callvale texts the caller in seconds — so the lead books with you instead of the next shop on Google.
Most missed callers don't wait. They call the next listing.
You're under a sink, on a roof, or closed for the night. The caller doesn't know that — they just know nobody picked up.
Source: CallRail consumer survey of 1,000 U.S. consumers, published Sept. 2025.
Live in ten minutes. Working while you're on the job.
Keep your number. Keep your phone. Callvale only steps in on the calls you can't take.
A call comes in
Your phone rings exactly like today. Answer it and nothing changes — it's just your phone ringing.
You miss it
With conditional call forwarding on, an unanswered call rolls to your Callvale line, which texts the caller back in seconds — in your business's voice, with opt-out built in.
The lead replies
It turns into a two-way text thread you handle from the app. Book the job, send a quote, or let the assistant qualify them first.
If your hands are busy, your phone is losing money.
Built for owner-operated shops with 1–15 techs — the ones on a job when the phone rings, where one recovered call is worth hundreds.
One recovered job pays for months.
Flat monthly price with texting included up to your plan's limit. 14-day free trial, month-to-month, cancel anytime.
- Missed-call text-back on your existing number
- Two-way texting inbox
- 1,000 texts / mo included
- 10DLC carrier registration handled
- Everything in Starter
- AI assistant qualifies & books jobs
- After-hours mode
- Shared inbox for up to 5 users
- 3,000 texts / mo included
- Automatic review requests after a job
- Calendar & CRM hooks
- Everything in Pro
- 5,000 texts / mo per location
- Field-service software integrations (rolling out)
- Per-location reporting
- Call-forwarding setup done for you
- Priority onboarding & support
The stuff owners actually ask.
Do I have to change my phone number?
No. You keep your existing number and your phone. During setup you turn on conditional call forwarding — a one-time code you dial on your phone — so only calls you don't answer roll over to your Callvale line, which texts the caller back. Calls you pick up work exactly like today.
How fast does the text go out?
The auto-reply fires the moment a call goes unanswered — typically within 5 seconds of the missed call, before the caller has a chance to dial a competitor.
Is texting my customers compliant?
Yes. US carriers require A2P 10DLC registration to text from a business number. Callvale files that registration for you during onboarding and builds in opt-out handling (STOP/HELP). Callvale only replies to people who called you, the first text names your business and says how to opt out, and it never sends marketing blasts.
What does the text actually say?
Whatever sounds like you. During setup we draft a friendly first reply in your business's voice — "Hi, this is Joe's Plumbing — sorry we missed your call! How can we help?" — and you can edit it anytime.
How long does setup take?
Most businesses are live in under 10 minutes. Our onboarding assistant provisions your number, writes your first auto-reply, and runs a test call with you so you see it work before you trust it.
What happens after the free trial?
You pick a plan or you don't — no auto-charge surprises, no contract. If you cancel, dial your carrier's code to turn off forwarding and your number behaves exactly like it did before.